FAQs

Maxbrand is a B2B marketplace solution provider, specialized in connecting businesses for efficient and seamless trade. We offer advanced features such as streamlined purchasing and ordering, real-time inventory management, and other tools that businesses require to grow and succeed.
We pride ourselves in providing exceptional customer service and support. Our dedicated team is always ready to assist you in making the most out of our platform. We are committed to empower companies of all sizes, to easily connect, communicate, and conduct trades, maximizing their potential in today's competitive market.

Becoming a customer with Maxbrand is simple and straightforward. First, you can navigate to our website and sign up for an account by providing your business information and contact details. Once your account is created, you can start browsing our marketplace and purchase products and services from our vendors. In case you have any questions or concerns, you can reach out to our customer support team for assistance.
Additionally, you may be eligible for a free trial of our services, please contact our sales team for more information on that. It's that easy to start doing business with Maxbrand and take advantage of our unique B2B Marketplace Solutions

Placing an order with Maxbrand is easy and convenient. Once you have created an account and logged in, you can browse our marketplace and select the products or services that you wish to purchase. You can add them to your cart, and then proceed to checkout. During the checkout process, you will be prompted to enter your billing and shipping information.
After reviewing your order, you can submit it for processing. You will receive an order confirmation and tracking information once your order has been processed.If you need any assistance placing an order, our customer support team is always ready to help.

We're glad you're interested in becoming a customer with Maxbrand! At this moment we are an online B2B marketplace and we do not have a physical location that you can drop in to place an order. However, our online platform is available 24/7 to take your orders.
If you have any questions or concerns, our customer support team is always available to assist you and guide you through the process. Let us know if you have any further questions.

We apologize, but as an online B2B marketplace, we do not have a physical showroom location where you can place an order. All orders must be placed through our website. Once you have placed your order, the processing time will depend on the availability of the products or services you have ordered, and the shipping method you have chosen. Our vendors will have their own processing and lead times
You can check the estimated delivery date for your order on the order confirmation page or email. If you have any questions or concerns about your order, you can contact our customer support team for assistance.

At Maxbrand, we facilitate the transactions between businesses and vendors, we do not offer our own delivery service. However, most of our vendors offer delivery options and shipping methods that you can choose from during the checkout process. You can select the shipping method that best suits your needs and budget.
The shipping cost and estimated delivery date will be displayed on the order confirmation page or email. You can also track the delivery status of your order by logging into your account or reaching out to our customer support team for assistance.